Berlin Ticket S: FAQ

No. However, VBB customer cards issued until 31 December 2024 remain valid until the end of their validity period and can be used as proof of use for the Berlin-Ticket S. In these cases, the number of the VBB customer card Berlin S must be entered on the Berlin-Ticket S.

To use the Berlin-Ticket S (social ticket), you need a VBB customer card Berlin S or your benefit certificate with your surname and first name entered.

Please note: From 01 January 2025, the BG number will no longer be used. From this date, the full first name and surname must be entered on the ticket and the benefit certificate or proof of benefit must also be carried. The name on the ticket must be the same as the name on the benefit statement or certificate.

You can purchase the monthly ticket Berlin Ticket S at all BVG ticket machines, in the BVG apps and at private BVG sales outlets (e.g. late-night sales outlets, newsagents).

You can purchase the monthly Berlin-Ticket S at all BVG ticket machines, in the BVG apps and at private BVG points of sale (e.g. late-night ticket offices, newsagents). From 1 April 2025, the Berlin-Ticket S will cost 19 €.

First name and surname must be entered on the ticket. The BG number no longer needs to be entered.

People can use the Berlin Ticket S if they receive one of the following benefits:

• Citizen's allowance (formerly: unemployment benefit II or social benefit)
• Social assistance
• Benefits according to the Asylum Seekers Benefits Act
• Housing benefit, household members who were taken into account in the housing benefit calculation may also use the ticket.
• Special allowance for victims of imprisonment
• Compensation benefits in accordance with the Occupational Rehabilitation Act
• Compensation pensions for severely disabled persons or compensation for occupational injuries
• Compensatory pensions for victims of National Socialist persecution
• Prisoners in open and closed prisons who participate in measures outside the prison system.

Copies with redactions are also accepted for benefit notifications. The following must remain recognisable

• Letterhead
• Title of the letter (benefit/grant notification)
• First name and surname
• Period of authorisation

The original must be included with proof of benefits from the office. No redactions are permitted here.

The benefit notification can also be submitted as proof in the job centre app. However, screenshots or photos/PDF files are not accepted.

A connecting ticket can be purchased for journeys outside the Berlin AB tariff zone.

A new ticket must be purchased if lost. There is no replacement.

The Berlinpass is no longer recognised as proof of eligibility.