VBB customer card Berlin S: FAQ

Eligible persons can apply for a VBB customer card Berlin S until 30 November 2024. These VBB customer cards Berlin S will be issued and sent out by 31 December 2024. They will remain valid until their expiry and can also be used as proof for the Berlin ticket S. In such cases, the number of the VBB customer card Berlin S must be entered on the Berlin ticket S.
Please note that issue of the proof of eligibility will cease on 30 September 2024, and the VBB customer card Berlin S will no longer be issued after 31 December 2024. After that, you will only need your current benefit decision confirmation as proof of eligibility for the Berlin ticket S.

You can purchase the monthly Berlin ticket S at all BVG ticket machines, in the BVG apps, and at private BVG sales outlets (such as convenience stores and newsagents). To use the Berlin ticket S (social ticket), you will need a current benefit decision confirmation as proof of eligibility. Please enter the reference number from your benefit decision confirmation or, for those receiving job centre benefits, the personal customer number from the benefit decision confirmation on the Berlin ticket S or in the app.

You can purchase the monthly Berlin ticket S at all BVG ticket machines, in the BVG apps, and at private BVG sales outlets (such as convenience stores and newsagents) for €9 a month, at least until December 2024.